filters
state:
Show
city:
Show
Don't buy a Xerox scanner if you want to keep using it on the latest windows OS. I have a Xerox Documate 262 scanner that I bought maybe 4 years ago. I recently changed over to Windows 10 from Windows 7 and got a message that the driver was no good. So I went to the...
Read more
3.0
I didn't like
  • Lack of product support
#726399
Reply to reviews

I agree that Xerox does not train employees thoroughly and they just throw you on the phones to answer questions about customers accounts when you have little or no training in the area the customer needs help in. The customer will give you a bad survey review for...
Read more
#582738
Reply to reviews
Xerox is the new nys vendors for ebt, the company switched over on september 21, of this year. The previous vendors have advised me that they have sent over all transactions previous to the 21st but xerox keeps telling me that they have not received the imformation and...
Read more
I didn't like
  • Way they hamdle customers
#551070
Reply to reviews
Again Xerox is going for the rip of company of the year award! Going back on previous agreements and increasing their charges by 10% way above inflation. How can Xerox expect customer to continue to survive when they can only increase their prices by 1 or 2 % if that....
Read more
#481203
Reply to reviews
Beginning 1/1/13 this company was to administer benefits for medical and retirement for Verizon and in my case COBRA benefits. They were unable to even bill me successfully for 3 months, took money (over 3K!) without permission or any advance notice from a checking...
Read more
Anonymous
KC

I've had the same problem! I only received COBRA coverage for vision because their medical was ridiculous ($709 a month for my husband and I), so when I filled out the paperwo...

Anonymous
Chloe

I just got off the phone with them as well. I had an administrator talk to me like I was a 2 year old, giving me wrong information about my pension. She just kept repeating t...

#453262
Reply to reviews
I'm willing to pay the invoice but I don't remember not paying it. So if you could please send a copy of the invoice of what I order to my email address which asimpson@wm.com.So that we can straighten this matter out.I keep getting these calls on job from...
Read more
#235951
Reply to reviews
Xerox is not a good company to work for. They chose to keep an imcompetent worker that is lazy, sloppy, bad hygene, all around just not a value to the company. Three managers in a ninth month period. They do not traun their employees, just throw them into a situation...
Read more
JLM_81
JLM_81

Xerox should inform those who have Xerox copiers of the ever present Xerox phoner toner scam if they haven\'t already done so and provide alert tips, so you know what the tele...

#141833
Reply to reviews

Other Product Review

Xerox
#805039
1.0
Details
Xerox are scam artist, do not buy or lease ANYTHING from them, junk machines, *** sales and repair people and terrible customer service!!! I will never have anything to do with them EVER again
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website